Janet Alverson

Janet Alverson, NCPT, currently serves as Enhancement Manager and Operations Manager at Case Facilities Management Solutions since July 2023. Prior experience includes roles as Operations Manager at Truepill, focusing on team leadership and program management for clients such as Johnson & Johnson, and as Operations Lead at Bread Financial, where call analysis and schedule compliance were key responsibilities. Previous positions also include CAE2 Executive Supervisor at Comcast, where team development and productivity optimization were emphasized, and Corporate Trainer at Qualfon, overseeing agent training and quality assurance. Janet's career began in real estate as a Realtor at GMAC Real Estate, showcasing exceptional marketing and client development skills. Janet holds a Bachelor's degree in Business Administration with a focus on Management and Operations from Idaho State University and an Associate's degree in Business Administration from North Idaho College.