Valerie Brown

Valerie Brown is a seasoned manager with extensive experience in the financial services industry, currently serving as Manager at Cash Store since July 2019, where coaching efforts led to significant improvements in store performance and customer metrics. Prior to this role, Valerie held positions at Chase as Home Lending Advisor Assistant, contributing to a notable increase in loan officer closing amounts, and at Capital One as Home Equity Loan Specialist, receiving the 2017 President and Chairman’s Club award and achieving high customer satisfaction rates. Valerie's earlier career includes leadership roles at National City Bank and Citizens Bank, where responsibilities encompassed team development, market expansion, and community involvement. Valerie holds an Associate of Science degree in Business, Management, Marketing, and Related Support Services from Jackson College.