Arpan Chatterjee

Arpan Chatterjee is a seasoned professional with extensive experience in process excellence and product operations across various industries. Currently serving as Senior Manager - Process Excellence at Cashfree Payments, Arpan focuses on optimizing processes to enhance merchant experiences and operational efficiency. Previous roles include Manager - Product Operations at Cashfree Payments, where Arpan successfully improved payment gateway success rates and implemented streamlined refund processes. Arpan's background also includes internships at Samsung R&D Institute India and Cognizant, where strategic business insights and go-to-market strategies were developed. Prior experience includes an Associate role at PwC, leading substantial cost transformation initiatives for major clients, and co-founding Tifflin, a hyperlocal food aggregator. Arpan holds an MBA in Finance & Strategy from the Indian Institute of Management, Ranchi, and a Bachelor of Science in Computer Science from St. Xavier's College, Kolkata.