Navind Kumar

Navind Kumar is an experienced quality management professional currently serving as an Assistant Manager at Cashify since April 2024, focusing on data analysis, process improvement, and compliance with legal standards. Prior to this role, Navind held positions as Quality Team Lead and Senior Quality Analyst at KocharTech, where responsibilities included performance evaluation, process optimization, and customer service excellence. Additional experience includes serving as a Senior Quality Analyst at Globiva for e-commerce support and as a Quality Analyst at Teleperformance, both roles emphasizing quality assurance and process enhancement. Navind holds a Bachelor of Arts in Computer and Information Sciences from the University of Delhi and a diploma in Computer Science from Saint Kabir Polytechnic College.