Alex Stefanacci is a seasoned IT professional with extensive experience in business process consulting, IT service management, and operational leadership. Currently serving as a Manager and Sr. Business Process Consultant for ITOM at Cask, Alex focuses on customer relationships and tailored solutions for client challenges. Prior experience includes leading ITSM/ITOM programs at Trianz and directing IT Service Operations for the City and County of Denver, where Alex fostered a solution-driven culture. Notably, Alex held various leadership roles at IHS Markit, overseeing a large global production support team and implementing change management processes. Academic credentials include a BA in Psychology from the University of Colorado Boulder and an Associate of Applied Science in Information Technology from the Information Technology Institute.
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