Daniel Benko

Daniel Benko is an experienced Salesforce Administrator at Casper, where responsibilities include leading user acceptance testing, integrating third-party systems, and supporting customer experience teams. Previously, Daniel served as a System Administrator for Customer Operations, managing backend systems and overseeing new vendor initiatives. As a Customer Experience Operations Analyst, Daniel developed a real-time channel for addressing tech-related issues and enhancing workflows. Daniel began the career as a Customer Experience Specialist, providing high-level customer service. Prior experience at Apple involved assisting customers with technology solutions and training the Visual Team to uphold brand standards.