Manuel Perez is a Customer Success Manager with extensive experience in driving client satisfaction and revenue growth across multiple organizations. Currently at Caspio since May 2023, Manuel previously held the same title at Jitterbit from March 2021 to April 2023, where responsibilities included managing $1.5M in annual revenue, onboarding new clients swiftly, achieving a 100% renewal rate, and identifying expansion opportunities. Prior experience at MedTrainer (January 2018 - March 2021) involved managing a book of business worth $1.7M in annual recurring revenue, consistently meeting KPIs for client retention and revenue expansion, and achieving a 95% success rate in preventing cancellations. Manuel holds a Bachelor's degree in Accounting and Finance from Escuela Bancaria y Comercial.
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