Svitlana Rusanova

Customer Success Manager at Caspio

Svitlana Rusanova is an experienced professional with a strong background in customer success, logistics, and marketing. Currently serving as a Customer Success Manager and Solutions Consultant at Caspio since August 2019, Svitlana contributes to empowering business users in creating online database applications. Prior experience includes roles at HeidelbergCement as a Logistics Control Specialist and Personal Assistant to the Directors, where responsibilities involved KPI reporting and organizational support. Svitlana also led a post-sales services team at Business-Forum Ltd., overseeing coaching and service management for numerous clients and projects. Earlier in the career at Raiffeisen Bank Aval, Svitlana was a Senior Marketing Manager, tasked with regional marketing and PR activities. Svitlana holds a Master's Degree in Economic Cybernetics from Alfred Nobel Dnipropetrovsk University.

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