John M.

John M. has extensive experience in ServiceNow development and administration, currently serving as a Senior ServiceNow Developer and Administrator at Castle Water since September 2022. Prior roles include ServiceNow Admin positions at Belron® International, the Department for Environment, Food and Rural Affairs, and RBS, along with early experience in IT support and management at companies such as Harvey Nichols and Yarra Trams. John M. has a strong background in ICT service management, helpdesk leadership, and team coordination, supported by a BSc (Hons) in Computing from The Open University.