Catala Consulting
Hayley Jenkins is a seasoned professional in the hospitality industry with extensive experience in revenue management and hotel operations. Currently serving as Cluster Revenue Manager at Catala Consulting since June 2022 and as Commercial Director for Llandudno FC in a voluntary capacity since June 2023, Hayley plays a pivotal role in revitalizing the club following challenges faced with the 3G pitch. Previous positions include Cluster Revenue Manager at BWH Hotel Group® from March 2019 to June 2022, Group Revenue & Reservations Manager at Whisper Hotels from April 2015 to February 2019, Deputy General Manager at The St Tudno Hotel from May 2009 to April 2015, and Guest Services Manager at St. Pierre Park Hotel from July 2005 to May 2009. Early career began as Trainee Assistant Manager at The St Tudno Hotel from May 2003 to July 2005. Hayley's educational background includes studies at Llandrillo College, Ysgol Aberconwy, and South Axholme Comprehensive.
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Catala Consulting
At Catala Consulting, we help boutique hotels, hotel asset managers, and independent general managers grow stronger, more profitable businesses through smarter revenue management. We provide outsourced revenue management for boutique and lifestyle hotels across Europe, bringing expert strategies normally reserved for the top 1% of brands. Whether you are an owner aiming to boost profitability, an asset manager seeking better returns, or a GM without a dedicated revenue expert, we act as your trusted revenue partner. Our services: Outsourced Revenue Management: Daily optimization of pricing, forecasting, segmentation, reporting, and distribution. Temporary Revenue Management Support: Short-term expert help during leadership gaps, peak seasons, or special projects. Revenue Management Training and Consultancy: Practical coaching, online training, and advisory to build internal revenue skills. What we help you achieve: Grow revenue and market share: → Build dynamic, market-driven pricing strategies. → Unlock new revenue opportunities through data and analytics. → Optimise distribution for stronger reach and margins. Boost cash flow: → Solve rate parity issues. → Drive upselling and cross-selling. → Strengthen direct booking channels. Give time back to your team: → We manage revenue, so your team can focus on guests. → Regular, simple reporting keeps you informed without the complexity. Our mission is simple: Help boutique hotels across Europe grow stronger through clear, simple, and effective revenue management. We have helped over 450 hotels to date, delivering a minimum 5X ROI within three months.