Jessica Newberry, MA, MBA, currently serves as Care Coordinator Manager at Catalight, where responsibilities include overseeing the Care Coordinator team to enhance customer service and ensure confidentiality and sensitivity in handling client information. With a strong background in client management and operations, Jessica has progressed through various roles since October 2015, including Operations Specialist at the BHPN and Case Manager at Kaiser Permanente. Prior experience includes recruitment and administrative roles at Easter Seals Bay Area and John F. Kennedy University. Jessica holds an MBA in Strategic Management and two Master's degrees in Organizational Psychology and Philosophy and Religion, further complementing a comprehensive skill set in management, client relations, and organizational operations.
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