Amber Mayne

Amber Mayne has a diverse work experience spanning over several years. Amber started their career in 2013 at Nike, where they served as a Specialist and Lead Sales Associate. Amber'sresponsibilities included customer service, overseeing transactions, resolving customer issues, managing inventory, creating schedules, and providing onboarding training.

In 2016, Amber joined RCM Enterprise Services as an Information System Specialist. Amber was responsible for maintaining and facilitating the effective use of computer support systems, participating in training programs, and resolving foreign system issues.

In 2018, they moved to PCI, LLC as a Tier 2 Support Specialist and later became a Support Manager. In this role, they troubleshooted client-reported incidents related to hardware and software, specifically tax software programs. Amber provided technical support to clients experiencing system downtime.

Amber currently holds the position of Tax Vertical Software Support Manager at CATALIS since 2022. In this role, they oversee support operations, ensuring excellent customer service and addressing client needs.

Overall, Amber has gained extensive experience in customer service, technical support, and system maintenance throughout their career.

Amber Mayne attended Cumberland University from 2009 to 2013, where they earned their Bachelor's degree in Computer and Information Systems Security/Information Assurance.