Ryan Supeene

Ryan Supeene is a seasoned Customer Success professional with extensive experience in leadership roles across various companies. As a Fractional Customer Success Leader at Raindrop Success since September 2021, Ryan specializes in enhancing customer onboarding, segmentation, journey mapping, and product-market fit through customer metrics analysis. Currently serving as a Growth Coach at Catalyst Software, Ryan provides mentorship in customer success leadership. Previous roles include Director of Customer Success at Railz, where Ryan developed strategic playbooks and metrics for customer retention, and Director of Customer Success and Experience at Beanworks by Quadient, where Ryan significantly increased the customer base and led a team of 30. With a foundation in project management and a degree in Engineering from the University of Manitoba, Ryan has a proven track record of driving customer success initiatives and fostering organizational growth.