Joyce Kwok

Joyce Kwok, CC., CL., currently serves as the Assistant Vice President and Employee Development & Engagement Officer at Cathay Bank since May 2006, where responsibilities include managing various employee development and engagement programs, overseeing succession planning, and executing initiatives to enhance employee retention. With a strong background in training and development, Joyce has held multiple roles at Cathay Bank, including Senior Training & Development Officer and Training Specialist, focusing on leadership training, systems conversion, and curriculum management. Previous experience includes positions at Goodwill Southern California, Center for Innovation & Change, and Phoenix House, demonstrating proficiency in facilitating teams, conducting employee assessments, and enhancing organizational efficiency. Joyce holds a Master's Degree in Organizational Psychology from Alliant International University-Los Angeles and has a B.A. in Psychology from the University of Southern California.