Alan Wong

Service Operations Manager at Cathay Pacific

Alan Wong has a strong background in IT service management, with experience at companies like 國泰航空, HP, and IBM. Alan has held various roles such as Service Operations Manager, Service Assurance Manager, and Incident Management Lead. Alan holds a Master of Computer Applications degree from City University of Hong Kong.

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Previous companies

IBM logo
HP logo

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Timeline

  • Service Operations Manager

    March, 2023 - present

  • Service Assurance Manager

    August, 2017

  • IT Command Centre Manager

    September, 2016

  • Incident And Problem Management Lead

    May, 2015

  • Incident Management Lead

    May, 2013

  • Incident Management Analyst

    October, 2011

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