Shanna L. currently serves as the Senior Manager of Refugee Services at Catholic Charities of Dallas, overseeing comprehensive programs that improve client outcomes for over 1,000 individuals. With extensive experience in education and workforce development, Shanna previously held roles such as Head Instructor at The Tutoring Center, where educational services for 60+ students were implemented, and Success Coach at Richardson Adult Literacy Center, managing the Career Bridge Program for over 30 adult learners. Other notable positions include Program Assistant at Richardson Independent School District and Coordinator at Workforce Solutions Greater Dallas, where services impacted 8,300 participants. Shanna's career began at the Texas Workforce Commission, contributing to federal education programs. Shanna holds a Bachelor of Science in Spanish and Education from Southeast Missouri State University.
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