Ronan Skehill

Cauwill, founded in 2009 provide enterprise-grade SaaS applications that capture and analyse customer sentiment/engagement in real-time.Cauwill’s first solution, PinPoints for the Directory Enquiry sector, was launched in 2010 to enhance European 118 services. Running in Ireland, UK and Nordic countries PinPoints has helped over 9 million118 callers to discover more information and navigate to the requested business.Core Realtime launched in 2013 is currently deployed in Ireland, UK and several EU countries. Core (Customer Oriented Research & Engagement) Realtime is used to measure the customer experience by brands from the retail, utilities, automotive, financial, credit and medical sector. To date over 2.5 million end customers have been surveyed.