Aptd Jennifer Laplant Freitas

Jennifer LaPlant Freitas, APTD, has extensive experience in learning and development within the credit union industry, currently serving as Senior Manager of Learning and Development at OceanAir Federal Credit Union since July 2006. Key responsibilities include assessing developmental needs, collaborating with executive leadership on talent strategies, and overseeing training programs that enhance employee performance. Jennifer's career progression includes roles as Manager of Learning and Development, Technical Trainer, Loan Sales Representative, and several positions focused on customer service and lending. Educational achievements encompass advanced certifications from Customer eXperience Executive Academy and Credit Union National Association, alongside studies at Moorpark College and Ventura College.