Barbara Elliott

Barbara Elliott has extensive experience in the telecommunications industry, currently serving as Director at CBTS since February 1991, where responsibilities include overseeing the implementation of large telephony and cloud products, staff management, and process improvement. Concurrently, Barbara holds the position of Team Leader for Business Market Operations at Cincinnati Bell since January 2010, overseeing project plans, customer satisfaction monitoring, and coaching staff. Previous roles at Cincinnati Bell include Senior Manager and Wireless Team Leader, focusing on process streamlining and customer escalation resolution. Barbara's educational background includes a Certificate in Executive Leadership from Xavier University, Telephony Certification from Cincinnati State Technical and Community College, and an Associate's degree in Clinical/Medical Social Work.