Rachel Armstrong

Rachel Armstrong is a seasoned support specialist at C&C Group Holdings Limited, where responsibilities include supporting industry-standard applications for the energy and utility sectors, utilizing Microsoft development software such as SQL Server and Visual Studio, and adhering to ITIL practices. Previously, Rachel served as a lecturer and CoderDoJo Champion at Newcastle College, leading modules in web development, database design, and programming principles. Earlier roles included Research Information System Support Officer at Newcastle University and Senior System Developer/IT Manager for Universities for the North East. Rachel's foundational experience in content management began with positions at Northern Rock and South Tyneside Council. Educational qualifications include a BSc (Hons) in Information and Communication Management from Northumbria University and a foundation degree in Adult and Continuing Education and Teaching from Newcastle College.