Michelle McTear

Michelle McTear currently serves as the Head of Sales Operations at SignVideo by Sorenson since October 2023 and has been an Associate Director at CCA Recruitment Group since August 2021. Previously, Michelle was the Sales Operations Manager at Capita Customer Management from March 2018 to March 2021, focusing on client KPIs, sales targets, and operational best practices. Earlier experience includes a significant tenure at Hutchison 3G from July 2003 to February 2017 as a Business Sales Team Leader, where responsibilities included performance management, customer experience, and driving team efficiency. Michelle holds an Associate's Degree in Business Administration and Management from the University of the West of Scotland and Notre Dame High For Girls.