Karen Cheng has over 20 years of diverse experience in customer success and administration. Currently serving as a Customer Success Manager at CCC Intelligent Solutions since March 2021, Karen previously worked for A Man and 2 Little People in various roles from August 2011 to February 2021, and held positions at Toyota Motor Sales USA, Inc. from July 2000 to July 2011, progressing from Parts Marketing Admin to Marketing & Incentives Admin. Karen holds an MBA in Business from The Paul Merage School of Business at the University of California, Irvine, earned in 2006, and a BA in Social Science from UC Irvine, completed in 1998.
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