Lisa Nenzel

Lisa Nenzel has over two decades of experience in customer service and administrative roles, currently serving as a Remote Sr. Customer Service Representative at CCC Intelligent Solutions since May 2016. In this position, Lisa answers inbound calls, explains methodologies, performs updates, reviews files for accuracy, and assists team members with various product lines. Previously, Lisa held multiple positions at Capital One Financial Corporation, including Process Manager, where responsibilities included managing electronic records and streamlining processes, and Project Coordinator, where a certification program for new hires was developed. Lisa also worked as an Office Manager at James J. Baldwin, managing accounts payable and receivable, and as a Remote Valuator II, researching market values for insurance providers. Education includes a high school diploma from J. R. Tucker High School, obtained between 1978 and 1982.