Claire McCurley

Charter Operations Manager at CDC NSW

Claire McCurley is an accomplished professional with extensive experience in customer operations and service management. Currently serving as Customer Operations Manager at CDC NSW since September 2022, McCurley previously held the position of Customer Experience Manager at ComfortDelGro Australia, focusing on the voice of the customer and customer journey. With a strong background that includes roles at PB Packaging Limited and Trajan Scientific and Medical, Claire has a proven track record in managing customer service teams, developing policies, and engaging in sales reporting. McCurley's early career features positions at Power Plastics Pty Ltd and Champion Chartered Accountants, among others, showcasing a diverse skill set in customer service, administration, and logistics management. Educational qualifications include a Masters of Sustainable Leadership from the University of Technology Sydney, along with various certifications and degrees in transport management, psychotherapy, counseling, and business management.

Location

Sydney, Australia

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CDC NSW

CDC NSW is one of the largest private bus operators in New South Wales. We are proudly committed to be providing essential bus transport services to millions of passengers across NSW, linking people to places and building communities. With a strong footprint from metro Sydney to the Hunter Valley and from the Blue Mountains right up to the Central and North Coast, CDC NSW also operates in the regional hubs of Queanbeyan, Canberra, Yass and Broken Hill. In NSW we own and operate multiple brands including Hillsbus, Blanch’s Bus Lines, Forest Coach Lines, Blue Mountains Transit, CDC Travel, Coastal Liner, Hunter Valley Buses, QCity Transit and Transborder Express, as well as MetroConnect and Woopi Connect On Demand Services. In addition to reliable route and school services, we also provide professional and competitive charter services for schools, charities, sporting clubs and other recreational groups. CDC NSW is a part of ComfortDelGro Corporation Australia (CDC), one of the largest transport operators in Australia, operating across six states and territories and employing more than 4000 employees. CDC’s parent company is ComfortDelGro Corporation Limited, a global transportation company listed on the Singapore Stock Exchange Comfort and is one of the world’s largest land transport companies.