Claire McCurley is an accomplished professional with extensive experience in customer operations and service management. Currently serving as Customer Operations Manager at CDC NSW since September 2022, McCurley previously held the position of Customer Experience Manager at ComfortDelGro Australia, focusing on the voice of the customer and customer journey. With a strong background that includes roles at PB Packaging Limited and Trajan Scientific and Medical, Claire has a proven track record in managing customer service teams, developing policies, and engaging in sales reporting. McCurley's early career features positions at Power Plastics Pty Ltd and Champion Chartered Accountants, among others, showcasing a diverse skill set in customer service, administration, and logistics management. Educational qualifications include a Masters of Sustainable Leadership from the University of Technology Sydney, along with various certifications and degrees in transport management, psychotherapy, counseling, and business management.