CDER Group
Mazharul Alom is an experienced client liaison and support officer with a strong background in customer service. Currently employed at CDER Group since November 2022, Mazharul effectively addresses client queries and fosters relationships. Previous roles include customer service specialist at AO, where focused on resolving customer issues and achieving KPIs, and customer service agent at NCO EUROPE LIMITED. Early experience includes working as a warehouse worker at Whistl UK Ltd and as a waiter at Laibaz Bar and Restaurant, where communication skills were crucial. Mazharul holds a Bachelor of Science in Business and Economics from The University of Salford and has completed A-Levels in Economics, Accounting, and Maths at Bolton Six Form College, along with GCSEs from Essa Academy.