Heather Mols

Heather Mols possesses extensive experience in business operations and project management, currently serving as Lead Business Operations Analyst at CDK Global since April 2014. In this role, Heather leads Agile project management strategies for the PS-PMO, Analytics, Audits and Controls Team, ensuring standardized data communication and analytics across the organization. Previous roles include Senior Project Manager and Senior Customer Success Manager, where Heather managed enterprise-level projects, drove customer success methodologies, and optimized the implementation process for a SaaS product suite. Early in the career, Heather gained valuable experience as a Pre-Production Program Manager at FIC America Corporation, handling substantial manufacturing projects and ensuring compliance with industry standards. Heather holds an MBA from The University of Arizona Global Campus and a BBA from the University of Illinois Chicago.