Jon Gricco

Jon Gricco has extensive experience in client account management and customer success, with a career spanning over three decades. At CDK Global, Jon held various leadership roles, including Director of Customer Success, where responsibilities included leading cross-functional teams to enhance customer outcomes and retention. Prior positions include Senior Manager of Customer Success at CDK Global, where Jon empowered product specialists to act as strategic partners for customers, as well as roles as a Client Account Manager at FreedomPay and Ashfield, focusing on client relationships and program implementation. Jon's foundation in client services began at ADP, where Jon managed a team of technical associates for several years.