Murtaza Tirmazi

Murtaza Tirmazi is an experienced IT professional currently serving as a Service Management IT Technician at CDL Limited since April 2017, where responsibilities include building strong customer relationships and resolving technical issues while adhering to agreed service levels. Prior experience includes a Data Analyst role at Datum Group, where monitoring infrastructure enhanced attention to detail, and working as a Customer Service Advisor at Capita, providing exemplary support for John Lewis customers. Murtaza's earlier positions, including Event Steward and Catering Assistant, contributed to developing strong communication skills and the ability to adapt to challenging situations. Murtaza holds a BSc (Hon) in Computing from The Manchester Metropolitan University, obtained between 2011 and 2014.