Simona Barrie

Simona Barrie is an experienced professional in customer success and technology support, currently serving as a Customer Success Manager at CDW Canada since January 2020, where responsibilities include leading the Platform Services team to enhance service delivery and team utilization. Prior to this, Simona held leadership roles at Scalar Decisions, including Team Lead for Platform Services and Cloud Services, focusing on process improvements and proactive service management. Simona's foundational experience includes systems administration at Mainland Information Systems and technical support roles at SAIT Polytechnic, Medicine Hat College, and YMCA Medicine Hat. Simona holds a Diploma in Information Technology, specializing in Technology Support, from Medicine Hat College.