Colleen Cody, CSPO, is an accomplished Professional Services Manager specializing in Customer and Employee Experience at CDW since June 2021. With a robust background in customer success and service delivery across various roles, Colleen has previously served as Director of Customer Success at GlideFast Consulting, where innovative program processes were developed to enhance ServiceNow utilization. A seasoned executive, Colleen held key positions at Denovo Ventures LLC, culminating in the role of Vice President, where strategic operations supported a multimillion-dollar client portfolio. Experience includes leadership roles at Xtium, Inc., Keystone Foods, and Teva Pharmaceuticals, complemented by a Bachelor of Science in Business Leadership from Ashford University and an Associate of Arts and Sciences in Operations Management from Lansdale School of Business.
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