Craig Jacobs is a seasoned professional in Unified Communications with extensive experience spanning over two decades. Currently serving as a Senior Consultant at CDW since December 2019, Craig focuses on architecting and implementing complex Microsoft Unified Communications solutions, specializing in areas such as Teams, Direct Routing, and voice integration. Previously, Craig held senior consulting roles at Modality Systems and Catapult Systems, where responsibilities included designing solutions for Lync, Exchange, and voice integration with PBX and SIP Trunks. Prior experience includes serving as a UC Architect at West IP Communications, enhancing messaging services, and holding the position of Technical Manager IT Infrastructure at Lennox International, where foundational IT skills were developed.
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