Lucas Collins

Customer Support Manager/Director at Cedaron Medical

Lucas Collins has a diverse work experience spanning various technical and managerial roles. Lucas started their career as a Valet Driver at Certified Parking Attendants in February 2002 and worked there until October 2006. Subsequently, they joined WEST COUNTY TRANSPORTATION AGENCY as a Special Education and Standard School Bus Driver in August 2002 and held this position until June 2007.

In January 2007, Lucas began working at PLATYPUS COMPUTING, where they served as a Network Administrator, Computer Technician, and head of shipping and receiving. Lucas managed an inventory of over 1,000 computers, handled hardware and software maintenance, and completed shipment orders. Additionally, they designed and maintained the company's website and managed two networks with multiple servers, routers, hubs, switches, printers, and fax machines. Lucas also provided technical support to customers and troubleshooting assistance.

Lucas then joined IMA Technologies, Inc. in an unspecified month in 2012 as a Technical Support Analyst and worked there until 2013. Similarly, they worked at CaseTrakker Software as a Technical Support Analyst from June 2012 to June 2013.

Lucas's most recent position was at Cedaron Medical, where they held the role of Customer Support Manager/Director starting from July 2013. No end date is provided for this role. This experience highlights their expertise in managing customer support operations.

Overall, Lucas Collins possesses a wide range of technical and managerial skills, with a particular focus on customer support and technical assistance.

Lucas Collins completed their education with a Bachelor of Art degree in Communications from California State University in 2006. Prior to that, they pursued their Bachelor's degree in Communication and Media Studies at Sonoma State University until 2005.

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Timeline

  • Customer Support Manager/Director

    July, 2013 - present

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