Gladys Guihard

Gladys GUIHARD has a diverse work experience spanning several roles and companies. Gladys has worked at Cegedim Insurance Solutions since 2023, where they serve as a Manager Support et Supervision et responsable adjointe du Directeur d'activités. In this role, they are responsible for managing the supervision of providers, RPA, and IT support. Gladys is also the Deputy Manager for the Business Unit and oversees the organization of Front Relations with Allianz Commercial and Client Relations in Individual and Group Health for Allianz.

Prior to their current role, Gladys had an extensive tenure at Allianz France. From 2016 to their current position, they worked as a Manager Supervision/Support and Deputy Manager of the Customer Relations and Solutions Center in Health. In this role, they supervised a team of 60 employees and was responsible for organizing back-office activities such as request handling, claims processing, and training, as well as front-office activities such as planning, flow supervision, and statistics. Gladys also managed service providers, including organizing training, conducting audits, and monitoring activities. Additionally, they provided IT support by providing statistics, RPA tools, and overseeing activities and improvements.

From 2009 to 2016, Gladys worked as a Manager in Individual and Group Health at Allianz France, where they had overall responsibility for this area. Prior to that, from 2002 to 2009, they worked as a Portfolio Manager, and from 1995 to 2001, they started their career as a Collaborator at Allianz, where they performed various tasks such as customer service, sales of insurance contracts, prospecting, and claims management.

Gladys GUIHARD studied at IMS (ecole de commerce) from 1995 onwards, pursuing a BTS degree in Action commerciale.