Tristan Hemsi

Head Of Customer Care - Retail Business Unit at Cegid

Tristan Hemsi has a diverse work experience spanning over 25 years. Tristan most recently worked as the Head of Customer Care for the Retail Business Unit at Cegid since April 2019. Prior to that, they held the position of VP Customer Support at Generix Group for 12 years from July 2007 to March 2019. Before that, they worked as a Technical Support Professional at NEURONES from February 2006 to June 2007. Tristan also has experience working for LEGO Group as an Event Team Leader from October 2002 to February 2004. In addition, Tristan has entrepreneurial experience as the founder of Central Park, where they served as an Entrepreneur from July 2000 to December 2001. Tristan began their career at Les Humanoïdes Associés in November 1996, working in commercial relations until June 2000.

Tristan Hemsi attended Faculté Jean-Monnet from 1993 to 1995, where they studied Droit. Tristan also obtained several certifications, including Lean Six Sigma Yellow Belt from Global Knowledge in 2016, ITIL Intermediate Lifecycle CSI from EXIN your ICT competence partner in 2016, Lean Six Sigma White Belt from CUBIK Partners in 2012, ITIL Foundation V3 from EXIN your ICT competence partner in 2009, and Maintenance informatique from GEFI in 2006.

Links

Previous companies

LEGO logo
Generix Group SA logo
Neurones logo

Timeline

  • Head Of Customer Care - Retail Business Unit

    April, 2019 - present