Miguel Quijano is an experienced quality assurance professional with a strong background in leading QA operations across multiple companies. Currently serving as QA Lead at CEI since February 2014, Miguel collaborates with product designers, engineering managers, and architects to develop effective software testing approaches within an AGILE framework. Previously, Miguel held the position of Manager QA Operations at Blackboard Inc, where responsibilities included coordinating daily activities and mentoring QA staff. Before that, Miguel managed software quality assurance at SER Solutions, focusing on predictive dialing solutions and product feature definition. Early career roles include QA Analyst at Online Resources and QA Specialist at DynSolution. Miguel began a career in quality assurance after earning a Bachelor of Science in Aviation Business Administration from Embry-Riddle Aeronautical University.