Jess H. has a diverse work experience starting from 2016. They worked as a Sales and Operations Coordinator at Naturepedic, where they coordinated relationships with over 60 retail operations and contributed to significant sales growth. They then served as a Business Development Associate at Park Place Technologies, engaging new clients through cold-calling and utilizing CRM for prospecting. They later joined Aston Carter as a Client Experience Administrator, where they vetted service incidents and handled billing. Jess also gained experience as a Sales and Marketing Operations Specialist at HCL Software, overseeing the lead-to-order process, and later at Alviere, optimizing lead lifecycle processes and managing the sales tech stack. In 2023, they joined RevOps Co-op as a Member before moving to D4t4 Solutions Plc and Celebrus as a Sales Operations Administrator, specializing in customer data platforms.
Jess H. holds a Bachelor of Arts - BA degree in Interior Design from Kent State University. Additionally, they have obtained several certifications including "Business Analytics: Marketing Data" from LinkedIn in March 2023, "Learning Salesforce for Admins" from LinkedIn in March 2023, "SQL for Non-Programmers" from LinkedIn in March 2023, "Project Management Simplified" from LinkedIn in February 2023, "HubSpot Reporting" from HubSpot Academy in June 2022, and "Salesforce Trailblazer" from Trailhead.
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