Loredana Serra

Loredana Serra is an experienced professional in after-sales coordination and customer service, currently serving as an After Sales Coordinator at CELINE since May 2022. Responsibilities include assessing claims from retail and wholesale stores, managing returns and spare parts requests, and collaborating with various internal departments to ensure smooth operations. Prior experience encompasses roles as a Customer Service Representative at Bulgari Irlanda, a Customer Service Agent at Iconik Europe, and receptionist positions at Statuto Eco Art Hotel, Banca Generali, and Credit Suisse. Loredana's educational background includes an Executive Master Certificate in E-Commerce from 24ORE Business School and degrees in translation studies from Università degli Studi di Genova and Università degli Studi di Sassari.