Michael Kressin

Michael Kressin is an experienced professional in the field of reverse mortgage servicing and customer service, currently serving as Vice President at Celink since May 2022, where responsibilities include overseeing the Reverse Mortgage Borrower Care and Default Call Center and driving strategic initiatives. Prior to this role, Michael held the Vice President position at Mr. Cooper for nearly a decade, managing customer service and loan servicing for over 200,000 accounts with significant assets. Earlier experience includes a Vice President role at Bank of America, implementing servicing strategies for over 100,000 accounts, and positions as Operations Manager at Wells Fargo and Dell Financial Services, where Michael established policy and managed operations, respectively. Michael Kressin holds a Bachelor of Science degree from the University of Florida, earned in 1993.