Alex Lawson

Alex Lawson has over seven years of experience in IT support and development, currently serving as a ServiceNow Administrator/Developer and Quality Assurance Engineer at Cellular Sales since May 2016. In this role, Alex collaborates with IT professionals to develop test plans and execute testing of software and hardware solutions using SCRUM/Agile methodology. Previously, Alex contributed as an IT Operations Support Senior Analyst, providing mentorship and training within the Operations Support team. Alex began the career as a Technical Support Analyst at TDS Telecommunications LLC, assisting ISP customers with troubleshooting issues. Alex holds an Associate of Applied Science degree in Communication Graphics Technology from Pellissippi State Community College.