Maria I. Newell

Customer Success Director - Enterprise at Celtra

Maria I. Newell has a diverse work experience portfolio. Maria I. started their career as an eCommerce Content Administrator at Y&S/Magid Handbags in 2012 and stayed there until 2015. Afterwards, they worked as a Marketing Intern at both Astoria Distilling Company LLC and The Headwear Association from 2014 to 2015. In 2015, they joined Condé Nast as an Associate Manager of Digital Operations, a role that lasted until 2016. Maria then moved to PubWorX as a Manager and later Senior Manager of Digital Operations from 2016 to 2018. Currently, they are employed at Celtra, where they have worked as a Customer Success Manager, Senior Customer Success Manager, and now as a Customer Success Director since 2018.

Maria I. Newell earned a Bachelor of Business Administration (B.B.A.) in International Marketing and Economics from Baruch College in the years 2012-2015. In addition, they obtained several certifications related to customer success management from SuccessHACKER, including Certified Customer Success Manager (CCSM) Level 5 in 2022 and Certified Customer Success Change Management Specialist (CCSCMS) in 2023.


Previous companies

Condé Nast logo


  • Customer Success Director - Enterprise

    February, 2023 - present

  • Sr. Customer Success Manager - Enterprise

    February, 2020

  • Customer Success Manager

    July, 2018

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