Alyce Thibodeaux is an accomplished professional in customer success, currently serving as Director of Customer Success for Emerging Products and for Chorus & Engage at ZoomInfo since July 2021. Alyce is also a Customer Success Coach at Catalyst Software, where engagement with industry leaders is fostered through monthly coaching sessions. Prior to ZoomInfo, Alyce led the Enterprise and Strategic Customer Success organization at Chorus.ai and held multiple customer success roles, receiving numerous accolades including Chorus CSM of the Year and Customer Experience Award. A foundational career includes positions at Poll Everywhere, DragonDev, and Inspire Commerce, alongside academic contributions as an Instructor at the University of Colorado Boulder. Alyce holds a Master of Arts in Organizational Communication from the University of Colorado Boulder and a Bachelor of Arts in Communication Studies and English from Louisiana State University.
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ZoomInfo
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ZoomInfo (Nasdaq: ZI) is a global leader in go-to-market intelligence solutions. The platform empowers business-to-business sales, marketing, and recruiting professionals to hit their number by pairing best-in-class technology with unrivaled data coverage, accuracy, and depth of contacts. The company’s large and diversified customer base consists of over 16,000 customers from global enterprises, mid-market companies, and small businesses. On June 4, 2020, ZoomInfo became a publicly traded company, listing on Nasdaq as one of the largest technology initial public offerings of the past decade. Headquartered in Vancouver, Washington, ZoomInfo employs over 1,300 employees and has offices across the U.S. and in Israel. The company has been named a top place to work by Fortune, The Boston Globe, Inc., and numerous regional publications, and it has been recognized as one of the best software products by G2, a leading reviews publication for B2B solutions.