Cengage Group
Anne Nagrant is a seasoned professional in academic outreach and customer success, currently serving as a Trainer at Gale | Cengage Group since December 2021, where responsibilities include providing virtual and onsite training for librarians, faculty, staff, and students across North American colleges and universities. Prior experience at GALE CENGAGE Learning from July 2018 to November 2021 as a Senior Customer Success Manager involved supporting library customers with Gale electronic resources. Earlier positions at Gale | Cengage Learning included roles as Customer Success Manager and Account Service Manager, focusing on post-sales support and account management for public libraries. Nagrant's background also features experience as a Music Librarian with the Livonia Symphony Orchestra and Program Director at Troy Historic Village, along with teaching English within the Peace Corps. Nagrant holds a Bachelor of Arts degree in Anthropology and History from the University of Michigan.
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