Daneel Spence

Daneel S., M.Ed. is a dedicated professional with extensive experience in technical product delivery and customer support. Currently serving as a Technical Product Delivery Specialist at Cengage Group since August 2020, Daneel has also held roles such as Sr. Technical Support Representative and Customer Success Specialist, effectively managing learner course enrollment and resolving product and client service issues. Previously, Daneel contributed to Milady as a Technical Product Support Specialist and worked at Florida International University in various capacities focused on student conduct, advising, and event planning. Daneel's educational background includes a Master of Science in Higher Education/Higher Education Administration from Florida International University and a Bachelor of Arts in Communication and Media Studies from the University of Central Florida.