Justin Harrison

Justin Harrison is a seasoned IT professional with a comprehensive skill set in business process automation and management, enterprise application integration, and IT operations management. Currently serving as a ServiceNow CMDB Developer Analyst at Cengage Group, Justin has previously held the position of ITOM Solutions Expert at ConfigureTek, where expertise included ITSM, ITIL processes, systems integration, and project management. Prior experience includes serving as Project Manager II at AT&T. Justin's background also encompasses workflow design, requirements analysis, training development, and quality assurance, along with proficiency in Voiceover and Audio Visual editing.