Samuel White

Samuel White is an experienced professional with a strong background in documentation, training, and technical support. Currently serving as Salesforce CRM Enablement Lead at Cengage Group since July 2019, Samuel has successfully led a team to develop internal documentation and provided extensive training to over 200 employees. Previous roles include Senior Documentation & Training Specialist and Customer Technical Support, with notable experience as Front Of House Manager at Bar Louie and Student Affairs IT Support Specialist at the University of Cincinnati, where Samuel contributed to significant improvements in ticket resolution rates. Samuel’s earlier experience includes technical support positions and serving as a Russian Linguist in the United States Marine Corps, where curriculum development and supply management were key responsibilities. Samuel holds a degree as a Certified Russian Linguist from the Defense Language Institute Foreign Language Center.