Jeffrey Ledford

Jeffrey Ledford is a skilled Help Desk Specialist at Cenlar FSB, a position held since June 2017. Prior to this role, Jeffrey gained valuable knowledge at NJLI, where training included Microsoft Certified Solutions Associate - MCSA Microsoft Server 2012 R2 and CCNA Routing and Switching. Jeffrey's extensive experience also includes 16 years at Citigroup as a System Administrator/Desktop Support Engineer, where a focus on delivering Level 3 desktop support resulted in exceeding key performance indicators for service level agreements and ticket closures. Jeffrey holds a Bachelor of Science degree in Economics from the University of Maryland.