Willian Villanueva

Willian Villanueva has extensive experience in technical support and customer service, currently serving in the Service Desk role at Morgan Stanley since March 2024. Prior to this, Willian worked as a Help Desk Specialist at Eaton Vance from July 2018, having progressed from an internship to addressing daily customer inquiries, managing ticket resolutions, and providing direct assistance to users. Willian's earlier experience includes serving as Lead Deicer at Integrated Deicing Services, LLC from November 2016 to June 2018, where responsibilities included inspecting deice trucks and managing aircraft deicing operations. Willian's educational background includes completing a program at Year Up United from 2018 to 2019.