Kevin Bills has a strong background in technical support and troubleshooting, with experience in various industries such as leisure and recreation, floral and gift shops, gas stations, and finance. Kevin has worked as a Support Specialist at CENTAMAN Systems, FTD Companies, and BP, where they provided support for point of sale hardware devices, cash registers, and credit card processing. Kevin also worked as a Deployment Technician at Citadel LLC, where they were responsible for imaging and configuring workstations and providing helpdesk support. Prior to that, they were a Field Service Support at BMO Financial Group, where they traveled to branch offices to replace outdated equipment with new hardware and software. Kevin started their career as a Helpdesk Analyst at Community Counseling Centers of Chicago, where they installed and maintained end user equipment and provided first line support. Kevin also has experience as a Service Support Analyst, LAN Operator, and Technical Analyst at CNA Insurance.
Kevin Bills has a diverse education history that includes both formal degrees and certifications. In 1992, they enrolled at Lewis University and successfully completed a Bachelor of Applied Science degree in Management Information Systems, General in 1997. Following their undergraduate studies, Bills pursued further education at Robert Morris University - Illinois from 2010 to 2013. During this time, they obtained a Master's Degree in Management Information Systems, General.
In 2014, Bills also attended MicroTrain Technologies, where they engaged in coursework to obtain certifications in Network +, A +, and ITIL. The completion status of these certifications is indicated as "in progress." There is no additional information available regarding the specific institution or year of obtaining the Network + certification.
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