Dan R.

Dan R. is a seasoned professional with extensive experience in account management and customer success within the technology and cybersecurity sectors. Currently serving as a Senior Account Manager at the Center for Internet Security since May 2019, Dan provides support to medium and large enterprise clients, drives membership renewals exceeding three million dollars annually, and advocates for customer feedback to enhance product offerings. Prior to this role, Dan contributed to the Boston-based research firm EpiSource as a Business Consultant, managing project support and liaising with executives. Dan's earlier experience includes a tenure at Autotask Corporation as a Customer Success Manager and Implementation Manager, where engagement in business analysis and client training helped differentiate the company in the IT management software market. Dan holds a Bachelor of Arts in Mass Communications from Emerson College.