Centers for Medicare and Medicaid Services
Rachelle E. Wood - Harrison is an experienced Information Technology Specialist and ServiceNow Product Owner at the Centers for Medicare & Medicaid Services since December 2019, focusing on end-user centric IT technology solutions. Previous roles include Service Desk Incident/Quality Manager at Leidos, where responsibilities included managing incident management teams, and Enterprise Release Management Advisor/Project Coordinator at National Government Services, providing support for Enterprise Change Management for CMS. Additional experience spans positions such as Operations Lead at QSSI, Sr. Technical Support Analyst at Dell, and various roles in technical support and network administration. Rachelle holds a Bachelor of Arts in General Studies with a focus on Business Administration from Southern New Hampshire University.
This person is not in any teams
This person is not in any offices